Our coffee consulting services start with an on-site “big picture” evaluation of your coffee business for strengths and weaknesses, offering insights and ways to improve for future growth.
Our coffee consultants will spend time on-site observing your coffee business’ operational processes, customer flow, ergonomics, equipment, retail sales area, customer experience, service, beverage/food quality, execution standards, transaction efficiency, and workplace culture. We will provide a report with suggestions and insight for areas of improvement.
We will review and provide feedback on the current brand presence along with any areas of opportunity for improvement. If desired, following our brand review, our in-house brand strategist and award-winning design team can create the natural evolution of your brand so your visual messaging is on point, relevant, and authoritative.
This includes personalized private training for your staff and/or management team at the School or on-site at your coffee shop.